Shipping Policy
Last Updated: September 25, 2026
At TeeTales, we work hard to make sure your order arrives safely and on time. Please review the shipping information below for estimated delivery times and important details regarding your order.
1. United States Shipping
We currently offer the following shipping options within the United States:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Economy Shipping | 4–8 business days |
| Standard Shipping | 2–5 business days |
Please note that delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Alaska, Hawaii, Puerto Rico & U.S. Territories
Orders shipped to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States may require an additional 7–12 business days for delivery.
2. International Shipping
We ship internationally to customers in Australia, Canada, and other countries around the world.
| Destination | Estimated Delivery Time |
|---|---|
| Australia | 10–30 business days |
| Canada | 10–30 business days |
| Rest of the World | 10–30 business days |
International delivery times are estimates and may vary depending on the destination country, local postal services, customs processing, weather, holidays, and other factors outside of our control.
3. Business Days
Shipping estimates are based on business days and generally exclude weekends and public holidays.
Delivery times begin after your order has been processed and shipped. You will receive shipping information or tracking details, when available, once your order has been dispatched.
4. Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any customs duties, taxes, or additional charges are the responsibility of the customer unless otherwise stated. TeeTales is not responsible for delays caused by customs processing.
5. Shipping Delays
While we do our best to meet the estimated delivery times above, shipping delays can occasionally occur due to circumstances outside our control, including:
- Severe weather
- Public holidays
- Carrier delays
- Customs processing
- Incorrect or incomplete shipping information
- High shipping volumes
- Other unforeseen circumstances
If your order is delayed, we appreciate your patience while the carrier works to complete the delivery.
6. Incorrect Shipping Information
Please make sure your shipping address is correct and complete before placing your order.
TeeTales is not responsible for delays, additional shipping costs, or lost packages resulting from an incorrect or incomplete shipping address provided at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.
7. Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order details and any relevant photos or tracking information.
We will work with you and the shipping carrier to help resolve the issue.
8. Questions About Shipping
If you have any questions about your order or our shipping policy, please contact the TeeTales Customer Support Team through our website.
Thank you for choosing TeeTales — where every tee tells a tale.