Refund and Returns Policy

Because our business operates on a print-on-demand model, every item is custom-made specifically for you as soon as you place an order. Therefore, we do not offer returns or exchanges if you order the wrong size, color, or simply change your mind.

Please consult our sizing charts carefully before completing your purchase to ensure the perfect fit for your child.

Damaged or Defective Items Your satisfaction is our top priority. If your product arrives damaged, has a manufacturing defect, or if you receive the wrong item, we will gladly offer a free replacement or a refund.

To resolve a product issue:

1. Contact us within 30 days of product delivery.
2. Provide a clear photo showing the issue with the product (e.g., the misprint, the damage, or the defect).
3. We will process the replacement or refund directly with our printing partner at no additional cost to you.

Need help?

Contact us at info@teetales.com.au for questions related to refunds and returns.